PHILIPSBURG – Real Auto, B.V. is the proud owner of the former F.W. Vlaun & Son since August, 2016.
New owner Karl Nassief, is an automotive expert from Dominica, and an established business leader throughout the Caribbean, with a group of major businesses throughout the Caribbean, ranging from real estate, hotels and food services, to automobile sales, services and rentals throughout Dominica and St. Lucia.
Nassief has now expanded his scope of business enterprises to St. Maarten/St. Martin, backed by more than 30 years of automotive industry experience.
Real Auto B.V. is the authorized dealer for the major brands Toyota, Suzuki and Chevrolet, and is offering world class operations with a focus on raising the bar of automobile sales and service experiences on the island.
“At the core of Real Auto’s world class operations lies the dedicated leadership of our management team, as well as the professional development, and training of our team members with a focus on continuous improvements to meet the customers’ needs, in a manner that is both efficient and effective,” said Nassief.
The management team is comprised of Felix Nevarez (General Manager), Eric Vlaun (Sales Manager), Rey Pascual (Parts Manager), Michael Scott (Service Manager), and Angelo Del Valle (After Sales Development Manager). These dedicated professionals have over 100 years of automotive industry experience combined. They are committed to offering high standards of quality auto sales, products and services to Real Auto’s customers, and thereby, create lifetime “REAL”ationships.
Real Auto has invested millions into the purchase and reorganization of company operations to increase overall efficiency in providing quality vehicles, parts, products and services to the people of St. Maarten/St. Martin. In addition, Real Auto has made crucial investments in a series of trainings to develop the skills and qualifications and provide certified employees in various aspects of its automotive operations.
The realm of employee development trainings is vast, and includes the following:
– Customer Service Basics for all frontline team members, based on the company’s R.A.C.E. I.T! values;
– Vehicle Sales & Product Information Certification from Toyota and Suzuki;
– Suzuki Level 1 Certification for all Service Technicians.
“The development of people and the communities that we serve is a continuous component of our operations,” said Nevarez, General Manager of Real Auto. “We strive to provide genuine vehicles, products and services to our customers to ensure a level of satisfaction, which is essential in our quest to forge life-long relationships and long-term partnerships with the community of St. Maarten/St. Martin.”
Contact Real Auto B.V. at (721) 542-2318/542-0100 or marketing@realautosxm.com for further information on Toyota, Suzuki, Chevrolet vehicles, parts, products and services.
