Cay Bay, St Maarten GEBE Power Plant employees attended a retreat on May 4 & 5th that focused on improving services to their valued customers and reviewed policies and procedures to ensure GEBE was providing the best services possible. The Retreat was a continuation of a prior Retreat which was held earlier in the year that identified a new way forward for the Plant. It focused on adopting high performance principles, eliminating department challenges, improving plant functions and increasing internal employee’s momentum and morale.
The continuation of the Retreat has been effective. The plant has adopted new practices and continues to work as a team with the Managing Board to ensure all realistic goals are achieved.
The Retreats have been lead by Training Professionals International, TPI. The organization has supported GEBE with identifying more modern day, effective procedures and practices to enhance its customer service practices. In addition to making recommendations to improve employee accountability, train staff to perform at high levels, build relationships with employees to enhance GEBE’s overall culture to be competitive in the Energy sector in Caribbean.
GEBE’s Managing Board is committed to the excellence of all departments and will host similar Retreats with the staff of their Distribution Team on May 10 & 11th.
